Estee Lauder Reviews

Esteelauder.com is a platform that offers a variety of beauty products, skincare, and makeup. The prices vary depending on the product. For instance, a custom coverage powder is priced at $52.00. The website also offers free standard shipping on every order of $45 or more. Additionally, customers can choose Afterpay at checkout and pay over time in 4 installments on orders $35 and above. There are also special offers for loyal customers. For example, customers who join the Estée E-List Loyalty Program receive 15% off one online order. The website also features best-selling products and new arrivals. However, for the most accurate and up-to-date information, it's recommended to visit the website directly.

Esteelauder.com offers a wide range of beauty products. Some of the best-selling products include Advanced Night Repair Serum, Revitalizing Supreme+ Youth Power Creme, and Double Wear Stay-in-Place Makeup. The Advanced Night Repair Serum is known for its deep nighttime renewal properties, visibly minimizing the skin-aging effects of lack of sleep. The Revitalizing Supreme+ Youth Power Creme is a rich multi-action creme that offers firming, lifting, and radiance. The Double Wear Stay-in-Place Makeup is a 24-hour wear, flawless, natural, matte foundation. The website also offers services such as live chat for personalized recommendations, virtual try-on tools for finding new shades and looks, and a loyalty program for exclusive rewards and benefits.

Discounts and special offers are available on esteelauder.com. Join the Estée E-List Loyalty Program to receive 15% off one online order. There are also free gifts with any $45 purchase, and more gifts can be added with higher spending. A full-size cleanser and deluxe travel-size eye treatment and primer can be received with a spend of $85, and a free full-size moisturizer or eye gel-creme can be added with a spend of $135. There are also limited-time offers with up to 40% off on seasonal favorites and limited edition exclusives. A referral program is available where both the referrer and the referred friend get $15 off their next $75+ orders. Free standard shipping is offered on every order of $45 or more, and free returns are also available. A free luxe gift box is offered with any purchase. Payment can be made in 4 installments on orders $35 and above using Afterpay. For more details, please visit the website.

Esteelauder.com accepts several payment methods. Credit cards such as American Express, Discover, MasterCard, and Visa are accepted. In addition to credit cards, the site also offers a payment method called Afterpay. With Afterpay, customers can pay for their purchase in four equal installments, every two weeks. This option requires a U.S. credit or debit card, the customer to be over 18 years of age, and a U.S. billing address & U.S. mobile phone number. Furthermore, purchases can also be paid for with esteelauder.com eGift Certificates. If the total amount of the order exceeds the total value on the eGift card, a valid credit card will be charged the remaining balance.

Esteelauder.com has a return policy that allows customers to return products purchased from the website. Products must be returned in new or gently used condition and within 60 days from the date of purchase. Returns of items that qualified for a free promotional item(s) must be returned with the free promotional item(s). Engraved items, and items noted as final sale or not-returnable are not eligible for exchange or return. Shipping and delivery fees are not refundable. Refunds for returns received after 60 days are not guaranteed and will be made at the sole discretion of Esteelauder.com. If issued in these instances, Esteelauder.com has the right to provide the refunded amount in the form of an electronic gift card or a refund check.

As for the shipping policy, Esteelauder.com offers free standard shipping on every order of $45 or more. The total delivery timing for standard processing is 1-2 business days and shipping takes 3-6 business days. For second day shipping, the processing is done on the same business day and shipping takes 2 business days. For overnight shipping, the processing is done on the same business day and shipping takes 1 business day. Shipping costs will be calculated based on the total order. A signature may be required upon delivery for Overnight and Second Day shipments. Expedited orders that contain products which are regulated for transport require extra handling and may be shipped the following business day.

The contact information for Estee Lauder is as follows:

• For product advice, the contact number is 1.646.846.1266 available from Monday to Friday, 10am–10pm ET and Saturday & Sunday, 12pm–8pm ET.
• For order support, the contact number is 1.877.311.3883 available from Monday to Friday, 8am–10pm ET and Saturday & Sunday, 10am–8pm ET.
• The corporate headquarters is located at 767 Fifth Avenue, New York, NY 10153 with the contact number 212-572-4200.
• Customers can also text a Beauty Advisor at 1.877.311.3883 or use the live chat & video feature on the website for product advice and order support.

To return a product to Esteelauder.com, the product must be in new or gently used condition and returned within 60 days from the date of purchase. If the product qualified for a free promotional item, that item must also be returned. If the product was a gift and the refund should not be issued to the original form of payment, it's recommended to chat with customer service. Please note that engraved items, items noted as final sale or not-returnable, and Estee Lauder eGift Cards are not eligible for exchange or return. Shipping and delivery fees are not refundable. Returns will be processed within 3 business days of receipt at the warehouse, and a credit confirmation with the refund amount will be sent once the return has been fully processed. If the product was received as a gift, assistance is available via chat. However, eGift cards, gift cards, promotional items, final sale items, or products purchased somewhere other than Esteelauder.com are not eligible for return online. If an exchange is desired, the unwanted product can be returned and a refund will be processed within 3 business days of receipt. A new order for the desired product can then be placed at any time.